What is the standard delivery time?
If items are in stock, they ship within 5 days. For new production, the lead time is approximately 25 days.
What are your warranty terms?
The standard warranty period is 12 months for key components starting from the date of receipt.
How do you handle quality concerns?
Please provide photos or videos of the issue. we offer technical support and free replacement of key parts within the 12-month warranty period.
What payment methods are supported?
We typically require a 30% deposit, with the remaining 70% balance due within 3 working days after receiving the copy of the Bill of Lading (B/L).
What trade terms do you offer?
We support EXW, FOB, CIF, and CFR terms, and can adjust based on your specific requirements.
Do you support product customization?
Yes, we provide both standard models and fully customized solutions tailored to your operational needs.
Nauti Lift
