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Frequently Asked Questions
Q1: How long is the warranty for this product?
The manufacturer provides 24 months or 2500 hours for the whole machine from on-board time.
Q2: What is the typical delivery time?
Usually, the production time is 15-20 days after receiving the advanced payment. For standard products, stock may be available for immediate delivery.
Q3: How long is the continuous working time and charging time?
The battery continuous working time is around 4-6 hours depending on volume and operation. Charging takes about 5 hours. The charger is intelligent and stops automatically once full.
Q4: What is the expected lifespan of the battery?
The batteries are built to DIN standards (German technology) and can work for 6 years under normal conditions without issues.
Q5: Are customized OEM or ODM products available?
Yes, customized products can be provided per your request. Both OEM and ODM are acceptable for non-standard requirements.
Q6: What are the specifications for the chargers?
Charger voltage can be 110V, 220V, 240V, 380V, or 415V (1 phase or 3 phases, 50/60HZ). Power plugs are available in USA/UK/AUSTRALIA/EUROPEAN standards.
Nauti Lift
