❓ Frequently Asked Questions
Q1: What are the battery specifications for this truck?
We offer both lead-acid and lithium batteries with various specifications. The standard configuration is 48V/32Ah, but customization is available to meet specific operational requirements.
Q2: What is the standard warranty period?
We provide a one-year warranty covering manufacturing failures not caused by improper use or overloading. Please note that wearing parts such as wheels and fuses are not included in the warranty.
Q3: How long is the typical delivery time?
Production usually takes 20-30 working days after receiving the advance payment. Standard models are often in stock for immediate delivery, while customized units may require additional time.
Q4: What certifications do these products have?
All our electric pallet trucks comply with the ISO 9001 quality system and are fully CE certified, ensuring international safety and quality standards.
Q5: Is OEM or ODM service available?
Yes, we can provide customized products according to specific customer requirements. Both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services are fully supported.
Q6: Why choose our electric forklift equipment?
Our products offer high performance at competitive prices, backed by comprehensive after-sales support. We integrate research, development, and production to ensure top-tier reliability for global terrain and industrial transport.
Nauti Lift
